Charlene Broadnax
Owner and lead plumber
Runs the visits, signs the plans and sets the price in writing.
About us
A plumber who kept getting asked the same question
How a plumbing firm ended up working with a therapist.
Charlene Broadnax started out on ordinary service calls: a leaking trap, a toilet that wouldn't stop running. In house after house in Scranton, the call ended with the same question. Can you do something about the tub? A parent couldn't step over the wall anymore.
She worked out the rest with Moira Farrell, an occupational therapist with her own practice, who began coming to visits. Now we plan each bathroom around how the person who uses it moves, and we write it down so their family and their therapist can read it too.
How we work
Seven of us in all, and Moira as a partner
Planned visits on weekdays, not emergencies
One written plan before any work
Charlene Broadnax
Owner and lead plumber
The crew
The people on most visits
Eugene Hopkins
Installation lead
Does the blocking and sets the bars, and checks each one by hand.
Moira Farrell
Occupational therapy partner
Has her own practice. Joins visits to watch how you move and writes down what she sees.
Licenses and insurance
What to ask any plumber to show you
Ask for the registration number and the certificate of insurance before anyone comes in, and look the number up if the state offers a page.
Registration
Home Improvement Contractor · PA Registration 000000 · Pennsylvania Office of Attorney General
Registers the business with the state for home improvement work.
Insurance
General liability insurance · Carrier named on the certificate
A certificate is sent on request, before work starts.
Meet us
Come and meet Charlene at your door
Call, text or write, and we'll find a weekday that suits you.